01
Slow wired connection
Ethernet is connected, but performance is worse than expected.
TROUBLESHOOT BY SYMPTOMEthernet problems
Ethernet problems
without guessing.
Wired connections are usually more stable than Wi-Fi, so a bad Ethernet result is a useful clue. It often points to a cable, port, adapter, switch or negotiated speed problem.
Start here
Check the link speed before replacing equipment. Many “slow Ethernet” problems are a 100 Mbps connection hiding behind a faster internet plan.
Compare with Wi-Fi fixes →02
Unstable or missing connection
The cable connection appears and disappears or is not detected.
- Ethernet Keeps Disconnecting Randomly→
- Ethernet Says Identifying No Internet→
- Ethernet Works on Router but Not Wall Jack→
- Ethernet Port Light Blinking but No Internet→
- Computer Says Network Cable Unplugged but It’s Plugged In→
- Ethernet Works After Restart Only→
- Ethernet Adapter Disappears After Sleep→
- Ethernet Connected but No Internet After Sleep→
- Ethernet Says Connected but Websites Won't Load→
- Ethernet Connected but No Internet Until Restart→
- USB Ethernet Adapter Not Working→